"Want you to know how much I appreciate all this. I just can't thank you enough. This has been such a tremendous help that I have wanted for the last 40 years. And I didn't know how to ask for it or where to go get it. Thanks to you more than I can ever express.
When, like me, you've never done it before, and you don't know who to trust. You end up in decision paralysis and fail to make a decision. Then you do the same thing year in and year out because it works just enough for you to get by.
For me, it's a huge relief to know that we have you supporting us. I want you to know I greatly appreciate it.